How do I report an error in a guide?

Choose 'Report an error' in the contact form and include the page and the detail you think is wrong. Accuracy matters to us and we review every report.

We read every message

Say hello, share an idea, or keep us honest.

Q: Do you accept advertising or sponsorship?

We don't sell products and we don't run sponsored verdicts that compromise our independence. We're open to genuinely aligned partnerships and will always disclose them clearly.

Q: How do media and press enquiries reach you?

Select 'Partnership/media' in the form or email hello@goldentrailgroup.com. We aim to respond to media requests promptly.

Whether you've spotted something we got wrong, want a guide we haven't written yet, or you're enquiring about media and partnerships — the form below reaches our small editorial team directly.

A friendly letter and a dog waiting by the door, warm editorial illustration

Send a message

Tell us what's on your mind

Email us directly

hello@goldentrailgroup.com
Best for media, partnership and longer enquiries.

Response time

We're a small team and reply to most messages within two to three business days. Thanks for your patience.

Find us

We share new guides and seasonal reminders on Instagram and Facebook at @goldentrailau.

We can't give medical advice

GoldenTrail is an education platform, not a veterinary service. We can't diagnose or treat your pet over email. For anything about your animal's health, please contact your registered vet — or an emergency clinic if it's urgent.

You might be looking for

Quick links to our hubs

Many questions are already answered in our guides. Start with the hub closest to yours.

New owners

Puppy Care

First nights, toilet training and early socialisation.

Feeding

Nutrition

Portions, life stages and reading a label honestly.

Wellbeing

Pet Health

Preventative care and knowing when to call the vet.

On the road

Travel

Road trips, camping rules and beach-day safety.

Common enquiries

Before you write to us

We occasionally work with experienced Australian pet owners and qualified professionals. Send a note through the form — choose "Suggest a guide" — with the topic you'd like to cover and a little about your background.

We don't sell products and we won't run sponsored verdicts that compromise our independence. We're open to genuinely aligned partnerships, and we'll always disclose them clearly. Choose "Partnership/media" to start the conversation.

Choose "Report an error" in the form and include the page name and the detail you think is wrong. Accuracy matters to us, and we review and act on every report.

Select "Partnership/media" in the form or email hello@goldentrailgroup.com. We aim to respond to media requests promptly.